Last Edited: 01/01/2013
Eurocharged Performance is committed to delivering high-quality products that exceed customer satisfaction.
We stand behind what we build and what we do. All Eurocharged products have a lifetime guarantee from manufacturer's defect when installed by a Eurocharged-certified dealer in a single car with a single owner. In addition, Eurocharged products purchased and installed by a certified Eurocharged dealer are covered for labor and consequential damage by a 2-year/20000-mile warranty that runs concurrently with the standard factory warranty. This is the only factory-level warranty of its kind in the exotic tuning aftermarket.
Our Signature Series warranty covers Eurocharged products and related damage as follows:
For the fastest, most hassle-free warranty service, Eurocharged recommends working with a Eurocharged-certified dealer.
Eurocharged is so confident in our tuning offerings that we will warranty any motor against internal parts damage due to issues directly related to our software. Upon issue, we will require all parts be inspected by an approved dealer for analysis.
Some Eurocharged products, including but not limited to tuning, suspensions, brakes and turbo chargers, require that you adhere to the recommended maintenance schedule to retain warranty coverage. Normal "wear" items—including but not limited to brake pads, discs, tires, suspension bushings, damper fluids, turbos and seals—are not covered by this warranty. Proof of maintenance is required to make a claim.
To make a warranty claim, Eurocharged recommends returning to the Eurocharged-certified dealer you purchased the product from or using another Eurocharged-certified dealer, as they will be familiar with the process. However, Eurocharged will work directly with the customer to handle any issue that arrises. Once a claim has been submitted and ruled upon, further claims on that vehicle are no longer valid. Claim determination is final.
Proper service and repair procedures are vital to the safe, reliable operation of all motor vehicles as well as the personal safety of those performing the repairs. Standard safety procedures and precautions (including use of safety goggles and proper tools and equipment) should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
Although this material has been prepared with the intent to provide reliable information, no warranty (express or implied) is made as to its accuracy or completeness. Neither is any liability assumed for loss or damage resulting from reliance on this material. SPECIFICALLY, NO WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTY IS MADE OR TO BE IMPLIED WITH RESPECT TO THIS MATERIAL. In no event will Eurocharged, its employees, or its parent or affiliatesbe liable for any damages, direct or indirect, consequential or compensatory, arising out of the use of this material. Please remember that modifying a car outside its normal OEM status, software or hardware, could be risky. ALL MODIFICATION CONTAINS SOME LEVEL OF RISK, AND THAT RISK IS ASSUMED BY THE CUSTOMER.
IN NO EVENT SHALL EUROCHARGED BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR ANY OTHER DAMAGES WHATSOEVER, WHETHER IN ACTION OR UNDER CONTRACT, TORT OR OTHERWISE. Under no circumstance, including, but not limited to, negligence, shall Eurocharged be liable for any damages that result from the use of, or inability to use, the information, materials or products contained in or purchased. Further, Eurocharged shall have no liability or responsibility for any delay in the delivery, installation or use of the products, as well as the service life of the products, performance, applicability for the use intended, proper installation, or the accuracy of information provided. Eurocharged will not be responsible for lost or stolen packages, nor damage caused by our products to other parts on the vehicle.
Eurocharged Warranty Information:
Tuning: Numbers presented on advertised products may not be similar on other platforms or vehicles. All vehicles are maintained and perform differently. Eurocharged cannot guarantee exact or similar results from one car to another because of that. We will do our best to produce the safest and most power out of the tuning as possible. We cannot be held responsible for different cars representing numbers on different dynos at different times of the year in which atmospheric conditions could alter the results.
* Note: Due to limitations with the software, all Mercedes Bi-turbo from 2012 to present are not eligible for refunds.
No COD or freight-collect shipments will be accepted. Credit will be issued for merchandise only - no refunds will be given on handling/shipping charges.